The MBA in Leadership and Change curriculum consists of 10 three-credit classes and a six-credit practicum or global capstone experience emphasizing leadership, effecting change and strategy implementation in a diverse, global economy. Learning outcomes include:
Designed as a practicum experience that explores the role of consultants and leaders in bringing about organizational change. The course will describe and illustrate the three basic philosophies of consultation, as identified by Edgar Schein: Expert consultation, the physician model, and process consultation. The pros and cons of each approach will be examined, and students will apply course lessons in consulting with an actual client group and/or in case studies.
Examines the issues that leaders and practitioners must consider when designing change initiatives and interventions. Design questions will consider both the size of the organization and whether the intervention focuses on the whole system or just parts of it. Among the topics that will be considered are: organizational culture, systems theory, large group interventions, and working with groups.
Prepares students to guide subordinates or clients through the conflicts that often emerge during periods of organizational change. Some conflicts may be the reason a change is necessary, whereas others may be examples of “resistance to change.” Regardless the reason, effective leaders and practitioners must provide coaching to client systems so as to address the problems. Because conflict can be viewed as a competition among two or more ideas, effective negotiating skills are particularly helpful for reaching resolutions that meet multiple interests. This course will address all of these topics.
Explores contemporary approaches to organizational change that emphasize the influences of postmodernism and social constructionism. The course surveys several models of change that have evolved or emerged from the decades-old practice of organization development (OD) and provides students with a repertoire of choices for managing change in the 21st Century.
Explores the ethical responsibilities of organizational leaders and practitioners who design, guide, and implement change interventions or initiatives. It also considers the issue of practitioner wholeness and how living a divided life can contribute to ethical conflicts during times of rapid organizational change. Topics that will be covered include: Values, “use of self,” conscious vs. unconscious choice, ethical decision-making, and wholeness at the individual, group, and organizational levels.
Prepares students to develop and direct employees using culturally sensitive interpersonal communication. The course incorporates theory with practice and helps students develop the awareness and skills necessary to manage effectively across cultures in both the domestic and global workplace. (Common Core Curriculum)
Explores the behavior of people within organizations in terms of the factors that most influence it. Those include factors related to individuals, groups, and the larger organization system. The course utilizes an experiential learning process that helps students understand their strengths and weaknesses as learners. This course is required for students who join the MA in Management and MBA programs. (Common Core Curriculum)
Explores how organizations learn to better utilize their internal resources for the purpose of improving their services and/or products. Also known as "Planned Change," Organization Development exposes students to a variety of theoretical models explaining how and why organizations change, and provides opportunities for students to develop and practice the skills necessary for change management. (Change Leadership or Public Administration Concentration)
Explores the research skills utilized by organization development practitioners and leaders who are responsible for organizational change. This course utilizes appropriate research methods to explore how often behaviors occur as well as why and how behaviors occur in our social world. It also prepares students to use writing as a means of engaging in critical thinking and high-level reasoning in presenting their research.
Explores the complex connections among strategy, leadership, and change management. Set in a global environment characterized by rapid technological change, it emphasizes the importance of a leader's capacity to anticipate, envision, and work collaboratively toward a viable organizational future. The course serves as a core curriculum capstone for the MAM and MBA programs and requires students to synthesize and integrate lessons learned in their previous courses. (Common Core Curriculum)
Among other topics this course explores the philosophy of process consultation as described by its founder Edgar Schein. It is built around a week-long seminar with Schein at the Cape Cod Institute; his scholarly work and clinical practice are cornerstones of the discipline of organization development (OD). Students will integrate course lessons with their current understanding of OD theory and will practice lessons during the Institute and in classroom meetings conducted by the CSS instructor. (Change Leadership Concentration)
Students may choose from three capstone options, including: