We know you have a lot of questions about the transition to Gmail and Google Apps. Luckily there are also a lot of resources out there to assist. We've identified several sources of good tutorials, tips and tricks which will help you find the answers you seek and become a savvy Google user. One of the reasons we choose Gmail and Google Apps as a replacement for Group Wise was the huge user community and amount of help resources available. We'll collect and answer questions about the transition to Google Apps that are relevant to the College of St. Scholastica community. More general technical questions are best answered by Google and Atomic Learning.
Google Support Sites
Official Google Calendar Support
Atomic Learning Google Support
Gmail handles Spam a bit differently than our current Barracuda Spam filter. It works well but you will not receive a daily e-mail containing all the messages the Barracuda stopped. E-mail that Gmail thinks is Spam will be place in the Spam filter. Please read the information below on how to work with your Spam messages in Gmail.
To remove spam from your inbox:
To remove spam forever:
The more spam you mark, the better our system will get at weeding out those annoying messages. If you or we should happen to goof and mark a good message as spam, click Not Spam at the top of the message. If you marked it as spam, you can also click Undo immediately after to recover the message.
Legitimate mail is marked as spam
If you find a message wrongly classified as spam, you can unmark the message. Just select the message, and click the Not Spam button that appears at the top and bottom of your current view. Unmarking a message will automatically move it to your inbox.
If you find that some senders' messages are consistently being mislabeled as spam, you can prevent this by:
If you're sending to Gmail users and are seeing your messages marked as spam, please review our Bulk Senders guide.
The process for creating shared calendar for various groups is similar to GroupWise.
Here is the process:
1. Request a new shared Google Apps account be made and specify who will be the manager of the account – for managing calendar membership, etc from Tom Supinski.
2. IT will create an appropriately named “dummy” Google account and supply the manager with username and password for the shared account.
3. The manager of the account can then log into the account and share the calendar by:
a. In the Calendar, click on Calendar Settings
b. In Calendar Settings Click on Calendars
c. Under Sharing click on Shared: Edit settings
d. Under Share with people add the email address of people that you would like to have access to this particular calendar.
e. Choose what permission settings each individual who has access to the calendar will receive. Choices are: See all event details, Make Changes and Manage Sharing, Make changes to events, See only free/busy (hide details).
f. Click on Save, new members will be invited to add the new calendar to their list.
4. If the shared account is also to be used for sending/receiving email, the username/password should be supplied to the members that will need to log in to check/send email. Here are some tips for this:
a. There is not currently a way to Proxy into another email account and send mail like there was with GroupWise.
b. To have your regular Google account and Shared Google account open simultaneously, you will need to log into each account with separate browsers.
For instance, if you use Mozilla Firefox as your default browser for Gmail click on Internet Explorer and go to the CSS Gmail login page.
The College of St. Scholastica
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Duluth, MN 55811